Frequently Asked Questions

Get answers to your common questions about our balloon services.

Can I pick up my order in person?

Yes! We offer scheduled pick-up from our location in the DMV area. You’ll select your preferred pick-up time when submitting your inquiry form.

Do you offer delivery or expedited delivery?

Absolutely. We provide delivery across the DMV. Expedited delivery may be available depending on location and timing—please note any special requests in your inquiry form, and we’ll do our best to accommodate.

Can I customize my bouquet?

Yes! All of our bouquets can be personalized with a name or message, and you can upgrade to include additional balloon colors, textures, or details depending on your selected collection.

How long will my helium balloons last?

Our high-quality helium balloons typically last 24–48 hours indoors, depending on size and weather conditions. For best results, keep them in a cool, shaded space before your event.

What forms of payment do you accept?

We currently accept Apple Pay, Cash App, and Zelle only. Full payment is required to secure your order and confirm your booking.

How far in advance should I place my order?

We recommend booking at least 7 days in advance.  Last-minute requests may be accommodated based on availability.

What’s the difference between the Classic, Luxe, and Elite collections?

Our Classic bouquets include one balloon color and simple ribbon styling. Luxe offers upgraded designs, color palettes, and added elements. Elite is our fully customized, premium option—perfect for statement-making events.

Do you offer set-up or event styling?

At this time, we focus on luxury balloon bouquets for pick-up or delivery. We do not offer on-site event set-up—but stay tuned for future service expansions!